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Cookie Policy

Pharma-e Ltd, Trading as Clever Beauty
janeiredale.co.uk / janeiredale.ie
Last updated: June 2026

Contents

  1. What Are Cookies?
  2. Data Controller
  3. How We Obtain Your Consent
  4. How to Change or Withdraw Your Consent
  5. Cookie Categories We Use
  6. Full Cookie Declaration
  7. Third-Party Providers
  8. How Long Do Cookies Last?
  9. Disabling Cookies via Your Browser
  10. Changes to This Cookie Policy
  11. Contact and Complaints

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet or phone) by a website when you visit it. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the website operator.

This Cookie Policy explains what cookies and similar technologies (such as local storage, session storage, and IndexedDB) are used on www.janeiredale.co.uk, why we use them, and how you can control them. It should be read alongside our Privacy Policy.

2. Data Controller

This Website is operated by Pharma-e Ltd t/a Clever Beauty, a company registered in Guernsey at Albert House, South Esplanade, St Peter Port, Guernsey, GY1 1AJ (company number 36207).

If you have any questions about this Cookie Policy or our use of cookies, please contact the Data Protection Officer at DPO@janeiredale.co.uk.

3. How We Obtain Your Consent

When you first visit our Website, a consent banner (provided by Cookiebot by Usercentrics) will appear. This gives you a clear choice:

  • Allow — consent to all cookie categories
  • Deny — decline all non-essential cookies (only strictly necessary cookies will be set)
  • Details — choose which categories you consent to individually (Preferences, Statistics, Marketing)

Non-essential cookies will not be placed on your device until you have given your consent. If you click Deny, only cookies that are strictly necessary for the Website to function will be used.

All cookie categories (Preferences, Statistics, and Marketing) default to off and require your active opt-in before they are enabled.

4. How to Change or Withdraw Your Consent

You can change or withdraw your cookie consent at any time. Consent must be as easy to withdraw as it was to give.

To change your preferences:

  • Click the Cookiebot privacy trigger icon (the small floating icon at the bottom of the screen), or
  • Click the "Manage Cookies" link in the website footer

Either option will reopen the consent dialog, allowing you to change your selections or withdraw consent entirely.

When you withdraw consent for a cookie category, those cookies will be deleted from your device.

You can also control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, the consent tool described above is the easiest and most reliable way to manage your preferences on this Website.

5. Cookie Categories We Use

5.1 Strictly Necessary Cookies

These cookies are essential for the Website to function. They enable basic features such as page navigation, access to secure areas, shopping basket functionality, currency preferences, and payment processing.

The Website cannot operate properly without them, and they cannot be declined.

Examples include:

  • Shopify session and checkout cookies
  • The Cookiebot consent cookie
  • AWS load balancer cookies for the Pickzen quiz tool
  • Error detection cookies

5.2 Preference Cookies

These cookies remember choices you have made, such as your preferred currency, region, or newsletter subscription status, to provide a more personalised experience.

The Website will still work without them, but you may need to re-enter your preferences on each visit.

5.3 Statistics Cookies

These cookies collect information about how visitors use the Website, including which pages are visited, how long sessions last, and where errors occur.

This helps us improve the Website and your experience. The data collected is aggregated or anonymised where possible.

Our statistics cookies include tools that provide:

  • Page-level analytics (Google Analytics, Snowplow)
  • Session recording and UX analytics (Contentsquare)
  • Reviews and loyalty analytics (Yotpo)
  • Phone call conversion tracking (Google Call Tracking)

Contentsquare may record how you interact with the Website, including mouse movements, clicks, and scrolling. Recordings are used solely to identify usability issues and improve the Website. No password fields or payment details are captured.

5.4 Marketing Cookies

Marketing cookies are used to track visitors across websites and to build a profile of your interests so that relevant advertisements can be shown to you.

These cookies are only set after you have given your consent.

Our marketing cookies include tools operated by:

  • Meta / Facebook (Facebook Pixel)
  • Google Ads and DoubleClick
  • YouTube
  • Klaviyo
  • Pickzen / Octane AI
  • Shopify behavioural advertising tools

You can decline all marketing cookies by clicking "Deny" on the consent banner or by deselecting the Marketing category in the cookie settings.

5.5 Unclassified Cookies

The Cookiebot declaration may from time to time list a small number of items as unclassified while they are being reviewed and categorised.

We aim to keep this number to a minimum. Until an item is categorised it will not be placed on your device outside of the strictly necessary category.

6. Full Cookie Declaration

A detailed, auto-updated list of every cookie and storage item in use on this Website — including its name, provider, purpose, and expiry — is maintained by Cookiebot and is embedded at the bottom of this page.

This declaration is automatically updated each time Cookiebot scans the Website, so it always reflects the cookies currently in use.

The most recent scan date is shown at the top of the declaration.

7. Third-Party Providers

Provider Purpose Further Information
Shopify E-commerce platform, checkout, payments, behavioural analytics shopify.com/legal/privacy
Cookiebot / Usercentrics Cookie consent management cookiebot.com/en/privacy-policy
Google (Analytics, Ads, Tag Manager, Call Tracking, DoubleClick) Website analytics, ad conversion tracking, call tracking, ad targeting policies.google.com/privacy
Snowplow Analytics Event-level behavioural analytics snowplow.io/privacy-policy
Meta Platforms (Facebook) Ad targeting and conversion tracking via Facebook Pixel facebook.com/privacy/policy
YouTube (Google) Embedded video functionality and interaction tracking policies.google.com/privacy
Klaviyo Email and SMS marketing CRM; onsite personalisation klaviyo.com/legal/privacy
Yotpo / Swell Reviews, loyalty, and analytics yotpo.com/privacy-policy
Pickzen / Octane AI Product recommendation quiz; interaction personalisation octaneai.com/privacy-policy
Keycloak / CDN (search) Site search, wishlist, recently viewed products, recommendations Contact DPO for details
GFG (Free Gifts app) Free gift eligibility and promotion tracking Contact DPO for details
SlideRule Tools User trait tracking — purpose under review Contact DPO for details
Adobe Typekit Web fonts adobe.com/privacy/policies/typekit

8. How Long Do Cookies Last?

  • Session cookies are deleted automatically when you close your browser.
  • Persistent cookies remain on your device for a set period (from a few days to two years, depending on the cookie) or until you delete them.
  • Local storage and IndexedDB items persist until cleared by the Website or by you through your browser settings.

The specific expiry for each item is shown in the Cookiebot cookie declaration embedded in Section 6.

9. Disabling Cookies via Your Browser

Most browsers allow you to refuse to accept cookies and to delete cookies already stored. The methods vary by browser; you can find up-to-date guidance via your browser’s Help function or at www.allaboutcookies.org.

Please note that blocking all cookies will have a negative impact on the usability of many websites, and if you block cookies on janeiredale.co.uk some features may not work correctly.

You can also manage your preferences specifically for this Website using the Cookiebot privacy trigger icon at the bottom of the screen.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, regulatory, or operational reasons.

The "Last updated" date at the top of this page shows when the policy was most recently revised.

11. Contact and Complaints

Data Protection Officer
Pharma-e Ltd t/a Clever Beauty
Albert House, South Esplanade
St Peter Port, Guernsey, GY1 1AJ
Email: DPO@janeiredale.co.uk

If you are unhappy with how we handle cookies or your personal data, you have the right to complain to the relevant supervisory authority:

  • Guernsey: Office of the Data Protection Commissioner (ODPC) — odpa.gg
  • United Kingdom: Information Commissioner's Office (ICO) — ico.org.uk
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